Neighborhood Kids Preschool – Greenbriar

I normally don’t write reviews, but as a mother, I can’t stay quiet about what my four-year-old went through at Neighborhood Kids in Wellington.

From the beginning, communication was missing. No one told me whether he ate, and I later found out he wasn’t eating the school lunch at all. That means my four-year-old may have been there almost eleven hours with no food, and nobody thought it was important to tell me.

They constantly sent him home in different clothes, saying he had “accidents.” My son has been fully potty trained since he was two. He has never peed on himself, not even during training. It broke my heart because I knew something was wrong and he wasn’t being watched or listened to.

Even though they knew he has a speech delay and had just gone through a huge move from Chicago to Florida, instead of patience and support, they labeled him. They made him sound like he was a problem, like he wasn’t welcome. The director, Rosie, even told me they were “not trained to deal with children like him.” No empathy. No kindness. If that is the leadership, it’s no wonder the staff acted the same way.

One of the worst moments was when Rosie started listing issues about my son in front of other parents at drop off. No privacy. No sensitivity. Just labeling him publicly. I kept telling her, “This is not my son.” He has always loved school. He used to run into his previous daycare happy and excited. Suddenly he was crying every morning before I left him there, and that alone told me everything I needed to know. I wish I had trusted those signs sooner.

Overall, the experience was deeply disappointing. No child should ever be made to feel unwanted or misunderstood.

But I do want to say this: the evening shift was the complete opposite. Miss Leah and the aftercare girls were consistently kind, loving, patient, and warm with my son. They were the only part of the school that made him feel safe, and I appreciate them more than they know.

The proof is this: my son is now in a wonderful preschool where he is thriving. No issues. No “accidents.” No crying. He is happy, welcomed, supported, and himself again. That shows me everything. The problem was not my child. The problem was the environment at Neighborhood Kids Wellington.

I truly hope they improve the way they treat children and communicate with parents, because no family should ever go through what we did.

I was searching for a good school for my six month old daughter at the time to attend. I love the school the teachers the staff they are really nice really makes you feel like your child is at home. They also keep you updated with your child as far as when their diapers change when they eat If they aren’t feeling well if they need anything they are very good when it comes to communicating. Miss Sarah and Miss Tori are the best in the infant room I really love them and Alaïa loves them too. I definitely would recommend this to family and friends if they’re looking for a school for their child. It is a little far but I’m OK with driving the distance because I feel that my child is really safe.

As a first time mom I was very nervous starting my daughter in daycare at 4 months old especially during the pandemic. But so far in the past two months our experience has been nothing but positive. The staff in the infant room are always responsive and send updates throughout the day. They take great care in keeping everything perfectly clean and safe. My daughter has been very happy and adjusted very well to daycare. We look forward to her staying at Neighborhood kids for the next few years until she is ready to start school. The only thing that I would change is I do wish cameras were available in the room since I know this is available at other daycares.