I recently visited Kevin James Salon for partial highlights and added a haircut with Micheal. My appointment was scheduled for 2:30pm, though I wasn’t taken to his chair until about 2:45pm.
I did appreciate Micheal’s technical work; I’m happy with the way he cut my hair and his overall approach to the highlights. However, the overall experience did not match what I expected from a higher-end salon.
There was a noticeable lack of warmth from the front desk upon arrival. Throughout my time there, the receptionist openly complained about another customer within earshot and appeared visibly frustrated by what seemed like routine interactions. It created an uncomfortable first impression and didn’t feel aligned with a luxury experience.
During processing time, Micheal rotated through several other clients; at one point having four people in his chair consecutively. I was ultimately passed to someone else for the wash and gloss, and another stylist finished my service. While I understand that assistants are common in salons, this wasn’t communicated upfront, and it left me feeling more like I was part of a production line rather than receiving personalized service.
I chose this salon because of its location and reputation, hoping for a more elevated, client-centered experience. While I’m pleased with the final cut and color, the overall atmosphere and level of attentiveness fell short of what I expected especially when paying over $400 (tip included). At this time, I’m unsure if I will return.
Elana C
Kevin’s been my colorist since the salon opened—my mom loved him and her color never looked better. After she passed I inherited her gift cards…been going there since. He’s funny, attentive, gives exact advice that suits you, and accommodates whatever you need. I love my color. Dawn and Michael cut my hair, their cuts are excellent too. Salon staff are all warm and friendly; Saturdays are busy. Highly recommend!
Eric Zayes
A Truly Exceptional Stylist — Kelly Storms is the Best of the Best!
I’ve had many of the most talented hair stylists in Palm Beach County cut and style my hair over the years, and I can honestly say that Kelly is the best! Her talent is unmatched, her attention to detail is remarkable, and most importantly – she listens!
Kelly will elevate your entire look with precision, creativity, and an expert eye. She’s always exceeded my expectations, and is warm, welcoming, and fun.
If you’re looking for a stylist, look no further! Kelly and the team at Kevin James are a cut above the rest!
jeanne
My hairstylist, Kelly, is kind and always attentive. She takes time to understand my hair concerns, and she customizes to my needs. I get a particular red color and Kelly nails it every time. My haircuts are perfect, and I love how she styles my hair. The Salon is beautiful; Kelly and all the people there always make me feel comfortable and they are very professional and respectful. I always leave the salon with stunning hair. When I’m out and about, strangers say to me “wow I love your hair!” Hairstylists don’t just cut hair, they also have a great eye for fashion and style, and Kelly has all that and more. Go see Kelly, you will not be disappointed.
Irish Abshire
This is my 2nd cut from Isabel Morales of Kevin James Salon. I really love how she cuts my hair. She’s very professional. She listens to me as her client and helps me to get the hair I want to achieve. She takes her time to cut and style the my hair. I definitely appreciate her dedication to cutting hair and styling. The salon’s website mentioned that hair cutting/styling is Isabel’s gift and I truly believed that. Will definitely recommend her to people who are looking for a good, worthy haircut and style.
Ivette J Osborne
I recently visited Kevin James Salon for partial highlights and added a haircut with Micheal. My appointment was scheduled for 2:30pm, though I wasn’t taken to his chair until about 2:45pm.
I did appreciate Micheal’s technical work; I’m happy with the way he cut my hair and his overall approach to the highlights. However, the overall experience did not match what I expected from a higher-end salon.
There was a noticeable lack of warmth from the front desk upon arrival. Throughout my time there, the receptionist openly complained about another customer within earshot and appeared visibly frustrated by what seemed like routine interactions. It created an uncomfortable first impression and didn’t feel aligned with a luxury experience.
During processing time, Micheal rotated through several other clients; at one point having four people in his chair consecutively. I was ultimately passed to someone else for the wash and gloss, and another stylist finished my service. While I understand that assistants are common in salons, this wasn’t communicated upfront, and it left me feeling more like I was part of a production line rather than receiving personalized service.
I chose this salon because of its location and reputation, hoping for a more elevated, client-centered experience. While I’m pleased with the final cut and color, the overall atmosphere and level of attentiveness fell short of what I expected especially when paying over $400 (tip included). At this time, I’m unsure if I will return.
Elana C
Kevin’s been my colorist since the salon opened—my mom loved him and her color never looked better. After she passed I inherited her gift cards…been going there since. He’s funny, attentive, gives exact advice that suits you, and accommodates whatever you need. I love my color. Dawn and Michael cut my hair, their cuts are excellent too. Salon staff are all warm and friendly; Saturdays are busy. Highly recommend!
Eric Zayes
A Truly Exceptional Stylist — Kelly Storms is the Best of the Best!
I’ve had many of the most talented hair stylists in Palm Beach County cut and style my hair over the years, and I can honestly say that Kelly is the best! Her talent is unmatched, her attention to detail is remarkable, and most importantly – she listens!
Kelly will elevate your entire look with precision, creativity, and an expert eye. She’s always exceeded my expectations, and is warm, welcoming, and fun.
If you’re looking for a stylist, look no further! Kelly and the team at Kevin James are a cut above the rest!
jeanne
My hairstylist, Kelly, is kind and always attentive. She takes time to understand my hair concerns, and she customizes to my needs. I get a particular red color and Kelly nails it every time. My haircuts are perfect, and I love how she styles my hair. The Salon is beautiful; Kelly and all the people there always make me feel comfortable and they are very professional and respectful. I always leave the salon with stunning hair. When I’m out and about, strangers say to me “wow I love your hair!” Hairstylists don’t just cut hair, they also have a great eye for fashion and style, and Kelly has all that and more. Go see Kelly, you will not be disappointed.
Irish Abshire
This is my 2nd cut from Isabel Morales of Kevin James Salon. I really love how she cuts my hair. She’s very professional. She listens to me as her client and helps me to get the hair I want to achieve. She takes her time to cut and style the my hair. I definitely appreciate her dedication to cutting hair and styling. The salon’s website mentioned that hair cutting/styling is Isabel’s gift and I truly believed that. Will definitely recommend her to people who are looking for a good, worthy haircut and style.